I'm Craig Merry, a Application Administrator and Entrepreneur from Sacramento, California. I love spending time with my wife and son. In my free time, I like to ride a road bicycle, play soccer, watch soccer and serve pasta and pizza.
I love making people happy with almost any challenge that is on the table. With my experience and expertise I've shown in different positions over the last 10+ years, you can be sure that my dedication to solving problems delights all that have encountered my work. Have an interesting problem that needs to be looked at? Please reach me via e-mail at firstname.lastname@example.org.
Microsoft Teams collaboration development and administration
Microsoft 365 administration
Policy and Procedure Writer
Flow charts for procedures and software
Narrow Artificial Intelligence/Machine Learning
Computer Vision in Python/OpenCV
Jira and Confluence with Apple ConnectMe/Intranet Collaboration development
Microsoft Access, SQL, Office, SharePoint
Software development lifecycles
Troubleshoot with OS and programs
Embedded flavors of Linux (Ubilinux, etc.)
PC hardware builder and repairer
Micro-computer projects with Raspberry Pi/Arduino/Intel Edison etc.
Design user interfaces and experiences
End user support and training
Established June 2015, we aim to reduce traffic incidents through novel approaches in technology.
Top 10 entry for Toyota's annual OnRamp competition.
Introduction for Machine Learning enthuasists. Deck was created after some time spent in computer vision.
Explainer video for the next product from Beacon Safety Co.
Talk on A.I. given in June 2017
A prepared deck for a talk on the arrival of A.I., the challenges and the promise of the future.
Bachelors in Political Science, 2007, University of California Davis
As the Cloud Implementation Specialist, I am responsible for the successful roll-out associated with cloud technology related to Microsoft 365 and Office 365 including:
· SharePoint Administration and Development
· OneDrive Administration
· Migrating from Skype to Teams and incorporating Teams into workflows
· Migrating from MS Videos to MS Streams
· eDiscovery tools within Microsoft Security and Compliance Manager
· Employ a variety of tools like ShareGate and PowerShell scripting to help carry out SharePoint, Office 365, and Teams tasks
Additionally, as the Cloud Implementation Specialist, I act as the liaison between all teams to ensure that the required training is scheduled and administered to CEA staff. I also lead initial and recurring training associated with cloud technology.
In addition to leading projects and responding to help desk tickets, I also handle business analysis for new Microsoft 365 assets to be created at CEA.
Processed scheduling changes and swap boards for a staff of 24
Ran and distributed a variety of reports for Sales, Marketing, Call Center statistics and workforce management
Liaised with BI and analytics teams to take existing team data/reports/dashboards into new SharePoint 2013 environment
Developed data models, advanced PivotTables, dashboards, and reports from SQL cubes in Excel and Power BI
Maintained log for high-value product for receiving and shipping
Shipped high-value product to warehouses worldwide
Led crew of 11 to operate and maintain 56 functional specific machines in a controlled environment
Served as trainer and on-site Engineer in a new line with a machine approach to testing product
Liaison between Engineers and Managers to ensure accurate communication of the status of machines and technical issues
Proposed and built Jive-based collaboration system for AppleCare warehouses to reduce printing needs and communicate processes quicker and more accurately
Built custom HTML/inline CSS overview pages to create an adaptable user interface for use by multiple product lines/teams
Wrote and adopted a governance system for Supervisors, Leads, Trainers and Technicians
Developed product identification tool that allowed for accurate and efficient receiving and processing by internal and external technicians
Participated in a forum made up of developer and administrators to solve technical and design problems through collaboration
Oversaw End-User and direct to store shipping processes with a volume of 800-1500 units a day
Maintained consistency within staff comprised of 16 technicians and 1 trainer
Coordinated training and auditing activities with unit trainer
Ensured written procedures matched production activities
Troubleshot logistical, procedural and technical problems preventing volume from being shipped out
Communicated with other team leads and trainers on any potential bottlenecks or issues surrounding production
Identified sources of system troubles related to shipping and processing with knowledge of SAP, Pegatron, Espresso, GSX systems
Took over SharePoint developer role for several projects
Created web-site mock-ups for clients
Met with clients to gather requirements
Deliver projects based on sound project management principles
Worked on internal sites
Responded to Tier 2 support requests of 300+ trained Top-Level Site Administrators who support 800+ trained site administrators
Helped migrate affiliate intranet sites to SharePoint portals
Made recommendations on organization of portals, work processes, and technology usage
Identified and presented ways to improve business processes through technology o Implement the most effective HR technologies by consulting, training, documenting, and other means to encouraging best practices
Documented existing processes and proposed new processes and maintenance plans
Implemented SharePoint to eliminate data loss, use existing license and extensive Business Intelligence features
Developed a call log system that compiled statistics on a number of data points easily and effectively, and was adopted for use between secretaries and other team members
Built the incoming mail system and included future expansion of outgoing mail
Created SharePoint training series for managers and staff
Developed dashboards and scorecards for SharePoint team sites
Confirmed integrity of Microsoft Access Databases and runtimes using VBA during server migration
Identified and analyzed confusion about company policies among branch members and initiated a new system to implement policies and procedures in a more streamlined, clear manner because the previous system was ineffective and cyclical
Promoted to team lead after recognition of research and implementation skills
Developer and Trainer, Semi-Automated Invoice Tracking Systems
Increased operational efficiency by implementing a semi-automated voice processing system. The old system took 1,000 man-hours per week with 32 analysts, but the system I launched reduced it to 6 man-hours per week
Wrote and tested a new system in Microsoft Excel using Visual Basic for Applications to have a successful implementation, which required me to teach myself user interface design and principles and Microsoft Visual Basic for Applications in Excel
Manipulate, modify and replicate databases using VBA for Access for the upcoming fiscal years and deploy to users.
Develop and run reports in Microsoft Access for management and distribution
You can write to me via e-mail: email@example.com